on January 2, 2024 | By Gary Hamilton
Seldom do people receive as much important information as quickly as they do during doctor’s visits and hospital stays. Stressful settings, unfamiliar terms, too-brief conversations, and the heightened emotions surrounding health issues combine to make it difficult for patients to comprehend and recall what they’re told.
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on December 13, 2023 | By Gary Hamilton
The once-solid bonds between providers and patients are dissolving. The breakup has been in the works a long time, but it’s accelerating. Patients, restless and newly empowered after decades of being taken for granted, are looking for more convenience from their healthcare providers and are willing to look elsewhere to get it. Providers are left wondering what they can do to attract new patients and retain their existing ones.
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on December 11, 2023 | By Gary Hamilton
Senior living communities play a pivotal role in offering care and support to the aging population. With older adults being one of the fastest-growing demographic groups in the country, an escalating demand exists for such services and care. In fact, it is estimated that the number of older adults transitioning to long-term care settings will increase 50% by the year 2030.
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on March 17, 2023 | By Gary Hamilton
Improved health outcomes and increases in administrative efficiency can work hand-in-hand for healthcare organizations
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on March 9, 2023 | By Gary Hamilton
We all know that today’s patients have expectations that are greatly influenced by industries outside of healthcare. They want instant access to their health information and online tools for scheduling appointments and messaging their provider because they can do similar tasks through retail and banking websites. If patient engagement tools don’t align with expectations, providers risk their patients looking elsewhere for care.
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on September 27, 2022 | By Gary Hamilton
As health care shifts reimbursement models from fee-for-service to value-based care, new terms and phrases have been surfacing across the industry. Two of the terms emerging with increased usage are “patient engagement” and an “active patient.” But what do they mean? And why are they important?
Read Moreon July 19, 2022 | By Gary Hamilton
Accustomed to on-demand conveniences in all aspects of digital life, consumers and providers expect something more from health care. Combining state-of-the-art technology with a physician’s trained hands can transform how health care is delivered, organized, and experienced. An enhanced patient experience will be the key differentiator for providers, driving patient loyalty.
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on September 23, 2019 | By Gary Hamilton
Despite many healthcare organizations employing patient portals, the portal remains an underutilized resource. This low rate of adoption may stem, at least in part, from first-generation solutions developed in years past that offer little more than a website for patients and providers to communicate. As such, many healthcare organizations are overlooking more sophisticated, next generation portals that facilitate more advanced benefits, such as health information exchange, data analytics and population health management.
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