Patient Engagement Blog

In recent years, population health has become an increasingly effective way for healthcare professionals to develop a stronger understanding and improve the health of their communities. Now, the COVID-19 pandemic has put a spotlight on the need for proactive management of population health.

Healthcare has never been more competitive than it is today. The rise of healthcare consumerism has completely changed the game. Modern consumers have higher expectations in terms of the cost, quality, and type of care they receive. They’re also more willing than ever before to switch providers in pursuit of a better care experience when those expectations aren’t being met.

The shift from volume-based to value-based care has completely transformed the healthcare industry. Value-based care is a form of reimbursement in which providers are paid for care delivery based on the quality of care provided.

The patient registration process needs to be as simple as possible for everyone involved, from patients to practice staff and providers. The rise of healthcare consumerism has expanded care access to big-box retail stores like CVS,Walgreens, and Walmart further accelerating the need for a seamless registration experience. Today, it’s an absolute must for practices to avoid losing patients to competitors.

COVID-19 has changed nearly everything about our daily lives, from the way we shop and socialize to how we approach healthcare. For providers and their practices, the global health crisis has rapidly accelerated the need for remote patient care tactics. The question is, what can healthcare practices do to engage patients and keep them up to date during such unprecedented times?

Electronic health records (EHRs) play a vital role in modern healthcare. 

EHR vendors develop their systems to facilitate tools providers can use to document their clinical encounters and manage the patient record. In recent years, EHR vendors have also been looking to serve the patient in terms of new technologies to keep them wired into their health and associated providers. 

COVID-19 has drastically changed everything about our society, from the ways we live and work, to the economy and the healthcare system. It has permanently transformed care delivery and the landscape of telehealth—and those changes are likely here to stay.

Patient engagement is a top priority for healthcare providers—and for very good reason. When patients are engaged, they’re more likely to have positive health outcomes and be actively involved in their care.

When you’re thinking about improving patient engagement, it’s easy to hone in on the effect it will have on your own practice alone. The benefits speak for themselves: If you do it well, you’ll get more business, retain more patients, and remain more profitable.

Now well into the COVID-19 pandemic, life is very different than it once was. Social distancing guidelines are anticipated to remain in effect for quite some time. As stay-at-home orders are lifted, vulnerable patient populations may still be cautious about going out—even for essential services such as grocery shopping and doctor’s appointments.