Patient Engagement Blog

Today’s healthcare consumers have much higher expectations than ever before. They want and demand quality, personalized care experiences—and if they’re not satisfied, they’re certainly not afraid to jump ship.

When you’re thinking about improving patient engagement, it’s easy to hone in on the effect it will have on your own practice alone. The benefits speak for themselves: If you do it well, you’ll get more business, retain more patients, and remain more profitable.

The patient intake process can be quite cumbersome and can cause headaches for your already strained ancillary medical staff and patients alike. Paper forms are slow, prone to error, and simply outdated. These days, it seems like nearly everything is going digital—why shouldn’t your patient intake process follow suit?

Consumers today crave convenience—we can buy our favorite products with a single click, get groceries delivered straight to our doorstep, and access any information at the drop of a hat.

The world as we’ve known it has changed dramatically over the last few months. COVID-19 has transformed the way we work, interact, shop, and even how we access healthcare. Though it’s difficult to predict anything with certainty, some trends are likely to continue throughout the rest of 2020 and beyond.

The effects of the global COVID-19 pandemic have strained the healthcare industry in a myriad of ways. Where some hospitals found themselves dealing with capacity issues and feeling overwhelmed, other smaller practices that rely on elective procedures were forced to shut down completely.

Orchestrated patient engagement makes a compelling contribution to a provider’s effort to appeal to healthcare consumers. This blog explores how properly orchestrated patient engagement can attract and retain patients, streamline workflows, support healthy outcomes, and build an organization’s brand.

Patient activation is a patient’s willingness and ability to take independent actions to manage their healthcare. Dr. Judith Hibbard and her colleagues from the University of Oregon developed this definition and established a tool that measures activation and predicts a broad range of health-related behaviors and outcomes.

On Wednesday, September 4, the threat of Hurricane Dorian was closing in on Wilmington, NC. Wilmington Health needed to quickly inform thousands of patients that their medical offices were closing for two days and appointments would be
rescheduled.

InteliChart will be presenting Healthy Outcomes, our patient engagement platform, to healthcare professionals attending the AMGA 2019 Annual Conference in National Harbor, MD from March 27-30.