Patient Engagement Blog

Delivering top-quality experiences throughout each stage of the patient journey is essential for healthcare practices of all kinds. Like so many other areas of medicine, orthopedic clinics need to identify ways to engage and optimize interactions with patients, from registration and the very first appointment to a positive, healthy outcome.

Medical practices are responsible for maintaining and optimizing countless moving parts at one time, from caring for patients and managing data, to identifying new ways to grow the business and remain profitable. The most successful practices have the right policies, procedures, and resources in place to juggle all these responsibilities and meet patient engagement goals, which is what helps set the best performers apart.

Each year, countless healthcare professionals pursue NextGen certifications in one or more of the electronic health record (EHR) vendor’s solutions. Earning a NextGen certification is a great way to demonstrate your proficiency in using their solutions, work more efficiently, and better serve your patients. 

Whether you’re considering becoming a NextGen Certified Professional (NCP) yourself or it was recommended by your employer, chances are you have questions about the following:

Medical billing: It’s probably not your favorite part of your job, but getting it right is essential to keep your doors open and continue delivering quality care for your patients. In this article, we’ll share tips for improving your healthcare practice’s medical billing process for greater efficiency, transparency, and profitability.

Population health is a popular buzzword within the healthcare industry, but for practices and providers, it’s much more than that. 

In spite of the ever-increasing importance of understanding and improving the health of populations, 56 percent of healthcare leaders are underwhelmed by population health management technology. In fact, a significant number of healthcare practices (74 percent) either use no population health management tools at all or solely rely on their electronic health record (EHR) system for this function, whether due to a lack of effectiveness or their own hesitance to adopt new technologies.

These days, engaging and empowering patients to take an active role in their own care is a top priority for healthcare practices of all shapes and sizes. Providers are increasingly recognizing the many benefits to strong patient engagement, such as better care outcomes and reducing healthcare spending.

Maintaining your patient’s healthcare records online means that they must be kept secure from cybersecurity threats. However, protecting against data breaches and cyber attacks proves incredibly challenging for healthcare organizations, time and time again. 

From implementing a new electronic health record (EHR) system to trying your hand at patient engagement technology and beyond, there are countless examples of healthcare IT projects unfolding at any given time. However, with COVID-19 causing uncertainty for nearly all businesses, you may be thinking that pausing your healthcare IT projects is the safe bet—but that’s not necessarily the case.