Electronic health records (EHRs) are an integral component in today’s healthcare industry, offering numerous benefits to practices, providers, and patients alike. Even though patients don’t directly interact with the EHR their provider uses, it can still have a profound impact on their care quality, health outcomes, and overall experience with your practice—for better or for worse.
Using an EHR that’s not effectively designed to support patient care can have several potentially negative implications. It’s up to you to ensure your EHR’s impact is positive as opposed to a deterrent to delivering top-quality care. Here’s how EHRs can negatively impact patient care and what your practice can do to take action.