How Your EHR Is (Negatively) Impacting Patient Care

Electronic health records (EHRs) are an integral component in today’s healthcare industry, offering numerous benefits to practices, providers, and patients alike. Even though patients don’t directly interact with the EHR their provider uses, it can still have a profound impact on their care quality, health outcomes, and overall experience with your practice—for better or for worse.

Using an EHR that’s not effectively designed to support patient care can have several potentially negative implications. It’s up to you to ensure your EHR’s impact is positive as opposed to a deterrent to delivering top-quality care. Here’s how EHRs can negatively impact patient care and what your practice can do to take action.

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4 Solutions Your EHR's Patient Portal Should Offer

Electronic health records (EHRs) arm healthcare practices with a method to digitally document and track the care they provide. 

However, in more recent years, EHR providers have started adapting their software and looking for ways to incorporate patient engagement tools that enhance their product offering and deliver greater support to patients. Despite their newfound focus on patient engagement, many EHR vendors miss the mark when it comes to actually engaging patients. This can ultimately result in healthcare practices like yours, that may be concerned with failing to meet modern consumer expectations, switching EHRs to provide their patients with a better, more user-friendly digital experience.

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[Infographic] Build vs. Partner: How to Make the Right Choice When Developing for Patient Engagement

As patient engagement solutions become a necessity for driving customer retention among healthcare providers, EHRs are faced with a dilemma: Build their own patient engagement tool-set or partner with an already established platform. 

Which makes the most sense for your company, revenue, and budget? In this infographic, we compare each approach to help you decide.

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6 Benefits of Partnering with a Patient Engagement Technology Provider

Many of today’s electronic health records (EHR) vendors recognize the value in enhancing their platform with patient engagement technology. When looking to do this, they typically have three choices: either build the technology in-house, partner with an existing company, or buy a new solution by way of an acquisition.

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Patient Engagement Isn’t Just a Provider Initiative—EHR Vendors Need to Pay Attention, Too

Electronic health records (EHRs) play a vital role in modern healthcare. 

EHR vendors develop their systems to facilitate tools providers can use to document their clinical encounters and manage the patient record. In recent years, EHR vendors have also been looking to serve the patient in terms of new technologies to keep them wired into their health and associated providers. 

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