Patient Engagement Isn’t Just a Provider Initiative—EHR Vendors Need to Pay Attention, Too

Electronic health records (EHRs) play a vital role in modern healthcare. 

EHR vendors develop their systems to facilitate tools providers can use to document their clinical encounters and manage the patient record. In recent years, EHR vendors have also been looking to serve the patient in terms of new technologies to keep them wired into their health and associated providers. But EHR vendors are not experts in patient engagement. They will never give providers the top-tier engagement tools that a company solely focused on patient engagement can.

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