What an Optimized Patient Journey Looks Like During COVID-19

COVID-19 has uprooted many firmly held processes at healthcare practices, initiating a fundamental shift in the way care is delivered. Like so many other areas of our lives, the patient journey looks vastly different amid the health crisis.

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What COVID-19 Has Taught Us About Telehealth

COVID-19 has caused a massive explosion in the adoption of telehealth across healthcare systems of all sizes and specialties. The U.S. telehealth market is expected to reach around $10 billion in 2020 with an 80 percent year-over-year growth due to the COVID-19 pandemic. What’s more, the telehealth market is predicted to exceed $175 billion in just six years by 2026.

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