COVID-19 has fundamentally changed many aspects of the healthcare industry, including how care is delivered, how technology is used, and everything in between. Now as we begin looking beyond the pandemic, healthcare leaders must determine what these changes mean for the future of patient engagement and how practices should take note over the next year to prepare for what’s to come.
What’s next for patient engagement in a post-COVID-19 era? Here’s our take:
The recent release of the COVID-19 vaccine has offered a glimmer of hope to people fighting the virus all over the globe. However, recent research shows that more than 30 percent of the U.S. public does not intend to vaccinate against COVID-19.
Although vaccine hesitancy is certainly nothing new, addressing these concerns is particularly paramount to achieve the ultimate goal: herd immunity. Not surprisingly, safety and quality control are among the top concerns regarding the COVID-19 vaccine.
COVID-19 has uprooted many firmly held processes at healthcare practices, initiating a fundamental shift in the way care is delivered. Like so many other areas of our lives, the patient journey looks vastly different amid the health crisis.
COVID-19 has caused a massive explosion in the adoption of telehealth across healthcare systems of all sizes and specialties. The U.S. telehealth market is expected to reach around $10 billion in 2020 with an 80 percent year-over-year growth due to the COVID-19 pandemic. What’s more, the telehealth market is predicted to exceed $175 billion in just six years by 2026.
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