How Your EHR Is (Negatively) Impacting Patient Care

Electronic health records (EHRs) are an integral component in today’s healthcare industry, offering numerous benefits to practices, providers, and patients alike. Even though patients don’t directly interact with the EHR their provider uses, it can still have a profound impact on their care quality, health outcomes, and overall experience with your practice—for better or for worse.

Using an EHR that’s not effectively designed to support patient care can have several potentially negative implications. It’s up to you to ensure your EHR’s impact is positive as opposed to a deterrent to delivering top-quality care. Here’s how EHRs can negatively impact patient care and what your practice can do to take action.

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Looking Beyond COVID-19: What’s Next for Patient Engagement?

COVID-19 has fundamentally changed many aspects of the healthcare industry, including how care is delivered, how technology is used, and everything in between. Now as we begin looking beyond the pandemic, healthcare leaders must determine what these changes mean for the future of patient engagement and how practices should take note over the next year to prepare for what’s to come. 

What’s next for patient engagement in a post-COVID-19 era? Here’s our take:

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8 Activities to Boost Engagement at Assisted Living Communities

Engagement is both beneficial and essential for the 800,000+ U.S. residents in assisted living communities. Research has revealed a number of mental and physical health benefits for assisted living residents who engage in social activities, form strong interpersonal connections, and remain as actively involved as possible in their own care.

However, residents living in assisted living communities may struggle to stay engaged—especially now, as the COVID-19 pandemic keeps loved ones away. Let’s discuss the importance of engagement for assisted living residents, as well as different activities you can use to boost it during the pandemic and beyond.

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5 Tips to Improve Your Practice’s Medical Billing and Payment Process

Medical billing: It’s probably not your favorite part of your job, but getting it right is essential to keep your doors open and continue delivering quality care for your patients. In this article, we’ll share tips for improving your healthcare practice’s medical billing process for greater efficiency, transparency, and profitability.

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How to Increase Telehealth Use for Your Elderly Patients

COVID-19 has completely changed the way of the world, introducing unprecedented challenges and equally novel solutions. One such example is telehealth, which has gained rapid momentum over the course of the pandemic. In fact, healthcare leaders are predicting that 20-30 percent of all medical care will be delivered digitally from now on, even after the global health crisis is finally a thing of the past. 

Shifting from in-person to telehealth visits was an adjustment for nearly everyone from patients to providers, but the learning curve is the most significant for elderly adults, who are the least likely to be comfortable using new technology. Let’s talk about how to increase telehealth use for your healthcare practice’s elderly patients.

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4 Strategies Pediatric Clinics Can Use to Increase Patient Retention

Getting patients in the door initially is only the first step when it comes to running a successful healthcare practice. For many, the true challenge lies in delivering top-quality care that keeps patients coming back, especially amid the ever-evolving expectations of the modern healthcare consumer.

With that said, pediatric clinics can forge stronger patient relationships and ensure greater patient retention by adopting the following strategies.

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4 Solutions Your EHR's Patient Portal Should Offer

Electronic health records (EHRs) arm healthcare practices with a method to digitally document and track the care they provide. 

However, in more recent years, EHR providers have started adapting their software and looking for ways to incorporate patient engagement tools that enhance their product offering and deliver greater support to patients. Despite their newfound focus on patient engagement, many EHR vendors miss the mark when it comes to actually engaging patients. This can ultimately result in healthcare practices like yours, that may be concerned with failing to meet modern consumer expectations, switching EHRs to provide their patients with a better, more user-friendly digital experience.

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Why Healthcare Leaders Want More from Population Health Technology

Population health is a popular buzzword within the healthcare industry, but for practices and providers, it’s much more than that. 

In spite of the ever-increasing importance of understanding and improving the health of populations, 56 percent of healthcare leaders are underwhelmed by population health management technology. In fact, a significant number of healthcare practices (74 percent) either use no population health management tools at all or solely rely on their electronic health record (EHR) system for this function, whether due to a lack of effectiveness or their own hesitance to adopt new technologies.

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How Population Health Can Reduce COVID-19 Vaccine Hesitancy

The recent release of the COVID-19 vaccine has offered a glimmer of hope to people fighting the virus all over the globe. However, recent research shows that more than 30 percent of the U.S. public does not intend to vaccinate against COVID-19. 

Although vaccine hesitancy is certainly nothing new, addressing these concerns is particularly paramount to achieve the ultimate goal: herd immunity. Not surprisingly, safety and quality control are among the top concerns regarding the COVID-19 vaccine.

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[Infographic] Build vs. Partner: How to Make the Right Choice When Developing for Patient Engagement

As patient engagement solutions become a necessity for driving customer retention among healthcare providers, EHRs are faced with a dilemma: Build their own patient engagement tool-set or partner with an already established platform. 

Which makes the most sense for your company, revenue, and budget? In this infographic, we compare each approach to help you decide.

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