What an Optimized Patient Journey Looks Like During COVID-19

COVID-19 has uprooted many firmly held processes at healthcare practices, initiating a fundamental shift in the way care is delivered. Like so many other areas of our lives, the patient journey looks vastly different amid the health crisis.

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How Will the Rise in Value-Based Care Change Your Practice Workflows?

The healthcare industry is no stranger to change. From adopting new care-delivery and payment models to embracing modern technology and aligning with consumer expectations, it’s clear that today’s healthcare practices have their hands full. 

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This Month’s Healthcare IT News: Healthcare Consumerism

In recent years, we’ve seen the steady rise of healthcare consumerism, or the enabling of patients to become more involved in their care decisions. The emergence of new healthcare IT tools and ever-evolving care landscape have transformed the industry, empowering consumers to step up and take their health into their own hands. 

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4 Steps for Evaluating Your Patient Registration Process

The patient registration process needs to be as simple as possible for everyone involved, from patients to practice staff and providers. The rise of healthcare consumerism has expanded care access to big-box retail stores like CVS,Walgreens, and Walmart further accelerating the need for a seamless registration experience. Today, it’s an absolute must for practices to avoid losing patients to competitors.

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4 Tips for Managing the Patient Journey Remotely

COVID-19 has changed nearly everything about our daily lives, from the way we shop and socialize to how we approach healthcare. For providers and their practices, the global health crisis has rapidly accelerated the need for remote patient care tactics. The question is, what can healthcare practices do to engage patients and keep them up to date during such unprecedented times?

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Patient Engagement Isn’t Just a Provider Initiative—EHR Vendors Need to Pay Attention, Too

Electronic health records (EHRs) play a vital role in modern healthcare. 

EHR vendors develop their systems to facilitate tools providers can use to document their clinical encounters and manage the patient record. In recent years, EHR vendors have also been looking to serve the patient in terms of new technologies to keep them wired into their health and associated providers. 

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Is Your Patient Portal Built for Your Patient’s Convenience?

These days, nearly every healthcare practice uses some type of portal to engage patients and improve health outcomes. A recent survey revealed that 90 percent of healthcare organizations offer portal access to their patients. However, despite this widespread adoption, the same survey found that less than one-third of patients actively use the portal available to them.

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4 Ways COVID-19 Is Transforming the Future of Telehealth

COVID-19 has drastically changed everything about our society, from the ways we live and work, to the economy and the healthcare system. It has permanently transformed care delivery and the landscape of telehealth—and those changes are likely here to stay.

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[Infographic] Why Patient Engagement Requires a Platform

Patient engagement is a top priority for healthcare providers—and for very good reason. When patients are engaged, they’re more likely to have positive health outcomes and be actively involved in their care.

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Improve Your Patient Reported Outcomes (PROs) with These 4 Tactics

Today’s healthcare consumers have much higher expectations than ever before. They want and demand quality, personalized care experiences—and if they’re not satisfied, they’re certainly not afraid to jump ship.

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