Patient Engagement Blog

The rise of healthcare consumerism and emerging technologies has prompted many practices to streamline and reimagine the patient intake process. With an abundance of digital tools at our disposal, gone are the days of filling out paper forms and manually entering data—at least for most healthcare practices.

Learn how InteliChart streamlines the patient intake process for practices, patients, and providers alike.

Most Americans want their health data to be more accessible and better protected—and the benefits of making medical records readily accessible are clear. With easy access to their medical records, patients are equipped and empowered to make better, more informed decisions regarding their healthcare. 

Fortunately, patient access to medical records is on the rise, with the increasing use of portals and application programming interfaces (API) integrations putting more data directly in consumers’ hands. Let’s dive into the current state of patient access to medical records and why it matters today.

Healthcare consumers have options when it comes to choosing a provider, and they’re not afraid to switch to another practice if their expectations are not met. In fact, about 7 in 10 (69 percent) consumers said they would switch healthcare providers for a better experience.

Modern healthcare consumers’ needs are constantly evolving. Patients today expect more from their healthcare providers, seeking the same convenient, personalized experiences they’ve become accustomed to in the digital age.

COVID-19 vaccine booster shots are dominating current headlines and conversations. People across the country and around the world continue to be faced with the decision of whether or not to get boosted—and unfortunately, vaccine hesitancy is still a very prominent challenge.

U.S. Centers for Medicare & Medicaid Services (CMS) recently introduced new interoperability mandates as part of the Interoperability and Patient Access final rule. The new CMS interoperability rule, which took effect on July 1, 2021, will benefit healthcare providers, practices, and patients in various ways—but there are still a few critical considerations to keep in mind in order to adapt.

Delivering a top-quality patient experience is essential for practices and providers today—but healthcare for millennials is very different from previous generations. The rise of healthcare consumerism has completely changed the game. Thanks to newly emerging technologies and seamless digital experiences in other industries, millennial patients now demand the same level of convenience from their healthcare providers.

Nobody likes a no-show, and healthcare practices are no exception. Missed appointments can be a real headache, creating obstacles that can prevent practices and providers from offering an exceptional care experience for each patient.

For practice staff and providers, there simply aren’t enough hours in the day. From returning patient phone calls to navigating regulatory requirements and quality performance, there’s always something else to get done and barely adequate time in the schedule to allow for it—at least not without help.

Patient-provider communication is a critical component of the modern healthcare experience. There are numerous benefits to effective communication between patients and providers, from improving satisfaction and the care experience to increasing healthy clinical outcomes and engagement.