Patient Engagement Blog

Healthcare organizations are constantly on the lookout for ways to enhance patient engagement strategies, work more efficiently, and upgrade their digital capabilities for a better consumer experience. Integrating your electronic health record (EHR) with a platform of patient engagement solutions can help you meet these goals and grow your practice, enabling efficient and effective care delivery that keeps your patients coming back.

Federally Qualified Health Centers (FQHCs), which are commonly referred to as Community Health Centers, deliver affordable, accessible, top-quality care for the nation’s most vulnerable patients.

In today’s complex healthcare environment, patient needs are changing all the time. Modern healthcare consumers not only want but expect seamless digital experiences from their providers. Amid evolving patient expectations and the rise in retail clinics offering more convenient care experiences in their communities, healthcare practices must seek out more creative ways to engage and empower their patients.

Delivering top-quality experiences throughout each stage of the patient journey is essential for healthcare practices of all kinds. Like so many other areas of medicine, orthopedic clinics need to identify ways to engage and optimize interactions with patients, from registration and the very first appointment to a positive, healthy outcome.

The patient registration process needs to be as simple as possible for everyone involved, from patients to office staff and providers. The rise of healthcare consumerism means that care access has expanded to big-box retail stores like CVS, Walgreens, and Walmart, further accelerating the need for a seamless registration experience. 

Medical practices are responsible for maintaining and optimizing countless moving parts at one time, from caring for patients and managing data, to identifying new ways to grow the business and remain profitable. The most successful practices have the right policies, procedures, and resources in place to juggle all these responsibilities and meet patient engagement goals, which is what helps set the best performers apart.

The shift from volume-based care to value-based care has completely transformed the healthcare industry. Value-based care is a form of healthcare reimbursement based on quality and clinical outcomes, as opposed to the number of services provided.

Rather than following the traditional fee-for-service payment model, healthcare practices now strive to focus on overall quality of care, patient satisfaction, and health outcomes. These “fee-for-performance” payment models are slowly but surely raising quality standards, improving patient outcomes, and reimagining care delivery across the board—but for providers, adapting the way they serve patients is easier said than done.

Manual, inefficient workflows are a thing of the past in almost every industry, and healthcare is no exception. Automation in healthcare is nothing new: Technological advances have completely changed the game, enabling practices and providers to streamline time-consuming processes and improve their operations.

Although many are already taking advantage of technology to automate manual workflows, some are not quite there yet. The truth is, the degree to which you embrace technology to work more efficiently can make or break your practice, so the sooner you get on board, the better.

Each year, countless healthcare professionals pursue NextGen certifications in one or more of the electronic health record (EHR) vendor’s solutions. Earning a NextGen certification is a great way to demonstrate your proficiency in using their solutions, work more efficiently, and better serve your patients. 

Whether you’re considering becoming a NextGen Certified Professional (NCP) yourself or it was recommended by your employer, chances are you have questions about the following:

Healthcare practices and providers have access to more data today than ever before. Real-time data housed in electronic health records (EHRs) and software with robust reporting capabilities has changed how we approach patient care in numerous ways, from helping identify vulnerable, high-risk individuals, to operating more efficiently and proactively managing the health of populations.