Patient Engagement Blog

Patient engagement is a top priority for healthcare providers—and for very good reason. When patients are engaged, they’re more likely to have positive health outcomes and be actively involved in their care.

Providers need the right technology to help bring engagement initiatives to life. Implementing a patient portal is a great first step toward increasing patient engagement, but it is not the only tool you should consider.

Today’s healthcare consumers have much higher expectations than ever before. They want and demand quality, personalized care experiences—and if they’re not satisfied, they’re certainly not afraid to jump ship.

When you’re thinking about improving patient engagement, it’s easy to hone in on the effect it will have on your own practice alone. The benefits speak for themselves: If you do it well, you’ll get more business, retain more patients, and remain more profitable.

The patient intake process can be quite cumbersome and can cause headaches for your already strained ancillary medical staff and patients alike. Paper forms are slow, prone to error, and simply outdated. These days, it seems like nearly everything is going digital—why shouldn’t your patient intake process follow suit?

Now well into the COVID-19 pandemic, life is very different than it once was. Social distancing guidelines are anticipated to remain in effect for quite some time. As stay-at-home orders are lifted, vulnerable patient populations may still be cautious about going out—even for essential services such as grocery shopping and doctor’s appointments.

Patient portals have become a staple of the modern healthcare experience. The benefits speak for themselves: Patient portals lead to better efficiency, engagement, satisfaction, and health outcomes.

These days, telehealth is all the rage. Before COVID-19, both patients and providers were hesitant to embrace virtual care services. Now that the global health crisis has accelerated telehealth’s growth, healthcare IT experts believe it’s here to stay. In fact, the telehealth market in the U.S. is expected to surpass $25 billion within the next five years. 

As it turns out, there can be too much of a good thing. Technology has transformed the healthcare industry, allowing providers to reduce treatment costs, work more efficiently, and improve patient outcomes. However, the rapid acceleration of the healthcare tech industry has resulted in a number of different tools that providers need access to keep up in the modern age.

Complex physician practice workflows are not only stressful for medical staff, but also have a negative impact on patient outcomes and satisfaction. Healthcare organizations need access to digital tools to simplify workflows and improve organizational efficiency—but some solutions are more effective than others, and choosing the right tools for your practice can be daunting.

Consumers today crave convenience—we can buy our favorite products with a single click, get groceries delivered straight to our doorstep, and access any information at the drop of a hat.